Lock Change Stanton respects your privacy. This Privacy Policy explains how we may collect, use, protect, and manage information when you visit our website, contact us by phone, request locksmith service, or submit information through a form on our site.
Information We May Collect
We may collect basic contact details when you choose to provide them. This may include your name, phone number, email address, service address, preferred appointment time, and details about the lock change, rekey, repair, or locksmith service you need.
We may also collect general website usage information, such as pages visited, browser type, device type, approximate location, and the way visitors interact with our website. This information helps us understand how people use the site and how we can improve it.
How We Use Your Information
We use the information you provide to respond to service requests, schedule locksmith appointments, answer questions, provide estimates, and communicate about your requested service. We may also use information to improve our website, customer support, advertising, and overall service experience.
If you contact Lock Change Stanton about a lock change, rekey, deadbolt replacement, smart lock installation, or commercial locksmith service, we may use your details to help dispatch a technician and complete the requested work.
Phone Calls and Service Requests
When you call us at (562)279-2650, we may collect information needed to understand your locksmith issue and arrange service. This may include your location, lock type, door condition, urgency, and preferred service time.
By contacting us, you agree that we may call or message you back regarding your request. We do not sell your personal contact details to unrelated third parties.
Email Communication
You may contact us by email at info@lockchangestanton.com. If you send us an email, we may use your message and contact information to respond, provide service details, follow up, or keep records related to your request.
Please avoid sending sensitive personal information by email unless it is necessary for your locksmith service request.
Cookies and Website Tracking
Our website may use cookies or similar tools to improve performance, understand visitor activity, and support marketing or analytics. Cookies are small files that may be stored on your device when you visit a website.
You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
How We Protect Information
We take reasonable steps to protect information submitted through our website or provided during service communication. However, no website, phone system, email system, or online transmission method can be guaranteed completely secure.
We keep information only as long as needed for business, service, recordkeeping, legal, or operational purposes.
Sharing Information
We may share limited information with locksmith technicians, dispatchers, service providers, website support providers, advertising platforms, or business tools that help us operate our company. Information is shared only as needed to provide service, manage communication, improve the website, or support business operations.
We may also disclose information if required by law, legal process, safety concerns, fraud prevention, or to protect our rights, customers, technicians, or property.
Third Party Links
Our website may include links to third party websites, directories, maps, review platforms, or outside resources. We are not responsible for the privacy practices, content, security, or policies of those external websites.
When you leave our website, you should review the privacy policy of the website you visit.
Children’s Privacy
Our services are intended for adults and property decision makers. We do not knowingly collect personal information from children. If you believe a child provided personal information through our website, contact us so we can review and remove it when appropriate.
Your Choices
You may contact us to request that we update, correct, or remove certain personal information that you provided. Some information may need to be kept for service records, legal compliance, billing, dispute handling, or legitimate business needs.
You can also choose not to submit online forms and contact us directly by phone instead.
Policy Updates
Lock Change Stanton may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website or services after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Lock Change Stanton by phone at (562)279-2650 or by email at info@lockchangestanton.com.